Emergency call-out and fault repair

Rapid response to emergencies at boiler houses and heating substations. On-duty crew dispatched within the standard time. Atyrau and the region.

submit a request

24/7 call-out

the on-duty crew responds around the clock, including weekends and holidays

Spare parts in stock

standard units and components in the warehouse for fast repairs

ZHAHAN ATYRAU provides round-the-clock emergency service for block-modular boiler houses, block and individual heating substations and pumping stations in Atyrau and the region. The on-duty crew responds to requests 24/7, including weekends and public holidays.

How we respond to an emergency

  • Round-the-clock request intake and enquiry dispatching
  • Dispatch of the emergency crew to the site within the standard time
  • Containment of the emergency and elimination of its cause
  • Restoration of heat supply to design parameters with replacement of faulty units
  • Work completion report and recommendations to prevent recurring emergencies

Standard units and components in the warehouse make it possible to restore heat supply in the shortest time. After the emergency is resolved, we hand the client a report and recommendations to rule out a recurrence.

what you get

Scope of work and the result for the client

1

Round-the-clock request intake

and dispatching of enquiries.

2

Dispatch of the emergency crew

to the site within the standard time.

3

Containment of the emergency

and elimination of its cause.

4

Restoration of heat supply

to design parameters with replacement of faulty units.

5

Work completion report

and recommendations to prevent recurring emergencies.

Get a commercial proposal

Describe your task — an engineer will contact you, visit the site if needed and prepare an accurate commercial proposal

We'll select the optimal equipment
We'll answer all your questions
We'll prepare a full cost estimate